Security

How we protect your documents.

What we do to protect your documents, stated plainly. Each item below describes how VersoDocs works today; anything not available yet is marked as planned.

Where your data lives

Stored in the EU.

Database in Frankfurt

Organization and document data live in Neon managed PostgreSQL, in the AWS eu-central-1 region (Frankfurt, Germany). Sign-in is handled by Clerk, outside the EU.

Files in Western Europe

Uploaded images and files are kept in Cloudflare R2, stored in Western Europe.

Served by Cloudflare

The app runs on Cloudflare Workers, on Cloudflare’s global network, so pages load close to your readers.

Some services sit outside the EU

Sign-in (Clerk) and the optional AI features use providers outside the EU. Every sub-processor, and what it receives, is listed in the privacy policy.

Encryption

Encrypted in transit and at rest.

In transit

All traffic to versodocs.com is served over HTTPS (TLS), and the app connects to its database over TLS.

At rest

The database and file storage are encrypted at rest by our storage providers, Neon and Cloudflare R2.

Secrets encrypted again

AI provider keys you bring and export credentials are encrypted with AES-256-GCM before they are stored. API keys and OAuth tokens are kept only as hashes.

Change control

A record nobody can quietly rewrite.

Changes go through proposals

The live document cannot be edited directly: every change is drafted as a proposal, and admins can require approval before it is published. Published versions are locked and cannot be edited or deleted, short of deleting the whole document or organization.

Who wrote, reviewed and approved

Every version keeps its author, reviewers, approver, reason and date. An admin override to publish an urgent fix is recorded on the version.

Org-wide audit logPro

A log of activity across the organization, kept in full on Pro, with CSV exports for your auditor.

E-signature on approvalPro

Require people to re-authenticate before they approve or publish, with the signature meaning, signer, time and method recorded. It is not a validated 21 CFR Part 11 system.

Access control

People and agents see only what they should.

Roles

Organization owners, admins, members and viewers; workspace admins, editors and viewers.

Private workspacesTeam

A private workspace is visible only to its own members, and connected agents never see one their member cannot open.

Scoped, revocable API access

API keys and connected apps only do what their scopes allow, are limited to one organization and can be revoked at any time, effective immediately. On Pro, a key can also be limited to one workspace.

SSO and SAML

Planned, not available yet. Sign-in today goes through Clerk, our authentication provider.

AI and your content

Your docs never train a model.

No training on your content

We do not train AI models on your documents. AI features send content to a model only to produce the summary or review you asked for.

Organization switches

Admins can turn off “Allow VersoDocs AI” (Team and Pro) and “Allow AI agent connections” (every plan) for the whole organization.

DeepSeek opt-outTeam

Hosted AI runs on Cloudflare Workers AI, then Groq. An admin can make sure content is never sent to the last-resort fallback, DeepSeek.

Bring your own AI keyTeam

AI reviewers can run on your organization’s own provider key, stored encrypted and used only for the reviews you configure.

Privacy and GDPR

Built in France, under GDPR.

GDPR applies

VersoDocs is published by Alex Quach in Paris, France, and handles personal data under the GDPR.

Your rights

Ask to access, correct, export or delete your personal data, or object to processing, and we will respond within the time the law requires.

Sub-processors

Every company that processes data for us, and what it receives, is listed in the privacy policy.

Leaving is easy

Export any document to Markdown on every plan. Deleting an organization removes its data from our active systems.

Report a vulnerability

Found a security issue? Email support@versodocs.com with the details and steps to reproduce. Please give us a reasonable chance to fix it before telling anyone else, and do not access or change other people’s data while testing. We will confirm we received it and keep you posted.

VersoDocs does not hold SOC 2 or ISO 27001 certification today. If your review needs more detail than this page, email us and we will answer your questionnaire.

support@versodocs.com · Privacy policy and sub-processors

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